Customer Service Representative IV in Austin, TX for Sonic Healthcare USA

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Customer Service Representative IV

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary:Responds to requests initiated by customers. Responsible for delivering high quality service on all inbound or outbound calls in assigned phone queues.Duties & Responsibilities:Utilizes customer service skills to effectively and efficiently handle telephone calls.Effectively utilizes departmental resources to maximize productivity, determine priority and ensure quality service.Handles administrative duties t

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