Clinical Customer Service Representative IV in Austin, TX for Sonic Healthcare USA

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Clinical Customer Service Representative IV

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for supporting and interfacing with all CPL departments such as Customer Service, Laboratory Operations, Referral Department and Processing while delivering high quality service on all calls received. This role ensures pending's and issues are reviewed timely with prompt follow-up with clients, patients, or internal clients and ensures referral laboratory information about esoteric testing is accurate to clients by utilizing the Referral Laboratory re

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