About WakeMed:

Position Information:
The Client Services Analyst I in the Anatomic Pathology is responsible for secretarial functions, providing critical support and organization to facilitate smooth operation of assigned department. Responsible for the processing and allocation of requests to send anatomic pathology materials to other facilities, legal entities and testing laboratories. Provides support to the Medical Director, Pathologists, Executive Director and Leadership Team. Maintains reports and databases to ensure smooth operations of the departments. Interacts with Pathology staff, other hospital departments, physicians and outside entities and customers. Provides customer service for the department including answering departmental and/or leadership phones and assisting callers or visitors to the department. Serves as a Client Services Analyst I in Laboratory Information Management on a rotating basis.

Experience Requirements:
2 Years Information Technology - Information Services In Healthcare Preferred

Education Required:
High School Diploma or Equivalent Required - And College Courses Clinical Laboratory Science Or Associate's Degree Computer Science Preferred

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
1p-9p

Weekend Requirements:
Every Third

Call Requirements:
as needed