This position is responsible for assisting Physicians and Advance Practice Providers in the examination and treatment of patients. To deliver quality patient care and to perform other clinical and clerical duties within the practice.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Room's patients to include taking and recording patient vitals.
Performs point of care testing, injections, medication reconciliation and administration and EKGs as per practice needs.
Assist clinician with examinations/procedures
Prepares exam/treatment rooms with necessary supplies and equipment
Completes necessary patient-specific paperwork as per practice needs
Ensures EMR is up-to-date with all pertinent test results in preparation for next visit
Handles patient call backs relaying information per the direction of provider
Handles prior authorizations, referrals, and medical refills based on practice needs
Schedules tests, procedures and surgeries as per practice needs.
Performs quality control on all POCT (point of care testing) equipment and procedures.
Provides documentation assistance for providers during examinations and procedures
Perform clerical duties as assigned by supervisor
Performs other related duties as required
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Daily contact with patients, physicians, and other members of the medical and front office staff, and importantly with other medical assistants/office assistants/staff, outside medical offices, diagnostic centers, and other companies/organizations based on the needs of the patients.
DIRECTION/SUPERVISION OF OTHERS:
- Nurse Navigators in Cancer Center, Inpatient, and Community-based Supportive and Palliative Care Team as assigned.
- Program Coordinator
Supportive and Palliative Care Program Director
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Graduate or Equivalent
A graduate of a recognized Medical Office Assistant Program or
Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)
2 years' experience as a Medical Assistant, is preferred; minimum of 1 year experience required.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge to take and record vital signs
Knowledge of medical terminology
Knowledge of managed care insurance
Knowledge of current ICD and CPT coding requirements
Knowledge of referral process
Ability to access and conduct medications background checks
Ability to organize and complete various tasks simultaneously
Ability to apply good oral and written communication skills
Knowledge of computer software- including Word, Excel, Centricity, Sorian, Powerchart
Familiarity with Cerner Ambulatory a plus!
Knowledge of physician office systems and practices
Ability to work with complex patient population
Ability to work with Multidisciplinary Team
Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA)
Standing, walking, bending, reaching, and lifting
Pleasant office environment
Working with patients and families at all stages of chronic disease and disability
Exposure to medication and hazardous waste
Internal Number: JR57648
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.