Manager Laboratory Practice

Fairview Health Services is looking for an Anatomic Pathology Laboratory Manager. This positon is responsible for supporting pathology services across the system. Responsibilites include:

• Leadership support of Pathology Workflows
• Coordinating support services for Pathology
• Regulatory compliance of pathology practice
• Supporting Standardization and Quality Improvement Initiatives within pathology

The Manager will work collaboratively with the Laboratory leadership to achieve the vision for Fairview Laboratory Services in assigned practice area. This position will have responsibility for the overall management and quality of laboratory services and will work cooperatively with the site leaders. The Manager will be responsible for modeling and implementing customer oriented service. Manager will direct all aspects of laboratory operations in an efficient and cost effective manner. Manager will also be responsible for the laboratory staff. Manager will interact with administration and other managers in the assigned practice area to insure laboratory services are coordinated effectively with patient care delivery.

Manages People

• Supervise department personnel; accountable for hiring, firing, performance evaluation and disciplinary actions.
• Values the uniqueness within and respects the differences between individuals.
• Actively recruits and hires people to create a diverse and complementary team.
• Models appreciation and acceptance of differences.
• Provides a welcoming and supportive environment.
• Creates and maintains a communication system to assure all employees have relevant, timely, and appropriate information.
• Establishes and reviews expectations that guide, motivate and hold people accountable for their work.
• Provides feedback and coaching on an ongoing basis.
• Conducts fair, accurate and timely performance reviews.
• Discovers the aspirations and talents of employees and assists them in realizing their goals.
• Knows what satisfies employees.
• Recognizes the value of employee engagement and promotes positive team dynamics

Manages Laboratory Finances

• Provides oversight of budget in conjunction with Vice President of Laboratory Services, Medical Director(s) and other stakeholders.
• Demonstrates effective stewardship of limited resources.

Manages Laboratory Operations

• Plans, develops, coordinates and evaluates innovative services for patients, their families and staff.
• Represents the laboratory to many constituencies including administration and management council, other staff, the consumer (patient and families), volunteers, etc.
• Recognizes and addresses opportunities for improvement.
• Uses best practices information to set stretch goals.
• Sets appropriate priorities among competing demands.
• Creatively manages resources and staffing issues.
• Meets all regulatory requirements.
• Uses available information technology to support day-to-day work operations.
• Remains knowledgeable about legislation and public policy that affects the laboratory.

Focuses on Customers

• Understands the importance of customer service and the patient experience.
• Sets an example of exemplary customer service.
• Anticipates customer needs, including those with different cultural needs Takes action to meet and exceed the needs of all customer groups
• Continuously implements strategies to improve customer satisfaction.
• Improves overall customer satisfaction results.

Required

Education
Bachelors degree in business or healthcare related field

Experience
5 years of clinical laboratory experience with at least 2 years of supervisory experience, preferably in a complex laboratory environment with multiple locations, complex testing, and a large employee group.

Preferred

Education
Bachelors degree in Biological Science, Histotechnology, Cytotechnology, Medical Technology or related field

Experience

Anatomic Pathology Experience

License/Certification/Registration
ASCP certification in area of specialty