We have an exciting opportunity to join our team as a Lead Lab Accessioner.
In this role, the successful candidate supervises staff and ensures the proper performance and standardization of all intake and accessioning workflows and procedures in the Anatomic Pathology laboratories of NYU Langone Health Hospitals . Works collaboratively with all referring clinician offices and all article 28 procedural areas to ensure proper specimen submission and identification. Manages internal and external courier services, . Manages the relationship and onboarding process of all ambulatory care practices. Is responsible for ensuring proper creation and merges of medical record numbers within the laboratory information system and reconciliation with EPIC. Troubleshoots any related accessioning or billing errors including those that are triggered through EPIC work queues.
Supervision of staff: assigns responsibilities, evaluates and documents staff performance and performs personnel counseling. Reviews accessioning work performed by staff to ensure consistent high quality. Conducts annual performance reviews and maintains employee files. Sets staffing schedule and workflow plans consistent with the needs of the department.
Staff Development: Recognizes and identifies staff needs and develops programs to meet needs. Offers guidance and provides resources for improving performance standards. Participates in staff retention and recruitment activities. Monitors and continually works to improve staff productivity and accuracy.
Quality Assurance and Quality Control: Develops quality control standards and maintains relevant records consistent with regulatory standards. Works with director and Quality Systems Manager on QA initiatives.
Procedure development: Develops and or modifies policies and procedures and ensures that they are current and relevant. Effectively trains staff on all new procedures and/or processes.
Laboratory Workflow: Develops intake and accessioning and relevant laboratory workflow processes in conjunction with surgical pathology director and administrative director.
Behavioral Standards: Cooperates and communicates effectively with staff and supervisor
Planning and Budgeting. Understands budget process as required by director and prepares any requested related reports. Understands use and limits to staff over-time. Uses data from Tamtron and/or audit report to effectively manage the accessioning area. Orders supplies and equipment as needed. Uses supplies and resources in a cost-effective manner.
OR & Referring Client Communication: Serves as a liaison between the accessioning area and all ORs/inpatient areas/off-site article 28 locations, and referring clinician offices to ensure timely and proper specimen submission and identification. Ensures compliance with all specimen acception/rejection standards by the department and all referring locations and providers. Distributes and explains specimen submission requirements to referring clients. Provides them with necessary supplies needed for specimen submission to the laboratory.
Troubleshoots any specimen accessioning, MRN, (and some billing) issues.
Manages the implementation and operation of the external courier contract. Specifically ensures that the courier pickup and delivery schedules for all referring clinician offices are optimal. Maintains adequate schedule so that specimens arrive in the department in a timely manner. Performs periodic analysis and review to ensure cost containment and efficient operations. Develops a relationship with our account executive to maintain excellent service.
Oversees Second-Tiers of all specimens processed through surgical pathology to ensure specimens are correctly processed. Develops second tier and quality control procedures as they relate to accessioning and billing.
Oversees epic workqueue management. Assists administrative director with epic implementation as it relates to specimen intake. Works with HIM on any EPIC patient identification issues requiring their assistance. Works with EPIC help desk as needed; new MDs etc.
Assists the gross room manager in properly assigning specimens to house staff.
Triages all outside assistant needs; surgeon stat processing requests, research requests, and other special handling instructions for specimens.
Ensures regulatory compliance with all regulatory agencies in the accessioning area (including: Joint Commission, CMS, EPA, OSHA, DOH, CAP)
Client Services: Manages client services. Responsible for onboarding physician practices in all specimen capacities. This includes if necessary visiting the new practices and providing in-person training. Additionally provides on-going physician and practice customer support. Maintains excellent client relations by ensuring all issues are resolved. Works with business manager to ensure that all supplies are ordered correctly for each practice.
Internal Courier Team: Develops, implements and maintains a new courier division within the department of pathology that services the peri-operative super-block procedural units. Responsible for ensuring that all specimens are picked up in a timely fashion and properly reconciled by this team. Works with perio-op leadership to ensure efficient courier schedules are implemented and maintained. 18. Creates and maintains pathologist case assignment schedule to accurately assign cases to pathologists.
Five years experience in surgical pathology.
Three or more years supervisory experience in a surgical pathology laboratory.
Excellent oral, written, and communication skills preferred.
Specimen accessioning and billing experience preferred
4+ or more years supervisory experience in a surgical pathology laboratory
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.