Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
At the Vanderbilt Eye Institute, we strive to make life better for adults and children with eye conditions including glaucoma, vision loss and diseases of the retina. We treat patients from across Tennessee and the Southeast. Our doctors, researchers and support staff use the latest technologies and methods, and we conduct vital vision research that translates to better treatments.
The Vanderbilt Eye Institute is a leader in quality eye care. We offer the latest technologies and methods while conducting innovative research to improve patients' lives and prevent vision loss.
We work hard each day because your eyes are important to us.
The Vanderbilt Eye Institute attracts some of the most talented doctors and researchers in the country. Our subspecialty ophthalmologists have completed a minimum of one year of fellowship training after residency and are board eligible or board certified by the American Board of Ophthalmology.
Vanderbilt Eye Institute's award-winning research staff collaborates with our doctors as well as other Vanderbilt departments to pursue discoveries that enhance the vision of patients everywhere.
Coordinates and supports individual patients and families throughout point of care program(s) to ensure program goals are effectively executed with some guidance. Assures coordination of diagnostic evaluations, treatments, surgeries and follow-up appointments throughout the course of care/episode for a specific patient population.
As Retinopathy of Prematurity (ROP) is a blinding condition , the coordinator has a keen understanding of the importance of timely diagnosis and treatment. Accordingly, appropriate management of babies at risk for ROP , their families, the involved attending neonatologists, and the involved pediatricophthalmologists is crucial.
The coordinator is responsible for all aspects of the supervision of ROP evaluation, diagnosis, treatment, and followup, from the time of hospital admission (or notification) to the permanent resolution of ROP , both at Monroe Carell Jr Children's Hospital at Vanderbilt (MCJCHV), and at all satellite locations where ROP care is delivered. Accordingly, a close working relationship with the VEl Chief of Pediatric Ophthalmology, the VEl primary pediatric vitreoretinal surgeon, and the Chief of Ophthalmology and the Chief of Nurseries at MCJCHV is also critical.
Specific responsibilities include:
* Work with the Pediatric Ophthalmology AA to set up the schedule for outpatient exams at MCJCHV.
* Review all inpatient admissions to the NlCU and identify babies at risk for the development of ROP. A database has been designed to assist in this task
* Work with the attending neonatologists and fellows to identify other babies who may need evaluation for ROP.
* Monitor all admissions to MCJCHV to identify those babies who may still be at risk for ROP.
* Work with the neonatal team and the attending ophthalmologist to determine the appropriate day and time for the weekly ROP exam (ROP rounds).
* Contact the units to have the babies needing an examination dilated at the appropriate time.
* Ensure that the appropriate examination equipment is at the bedside at the time of the examination, and that the key historical data are available for each baby (Birthweight,
Gestational Age, Adjusted Gestational Age).
* Round with the attending ophthalmologist and assist with the examination of the baby.
* Ensure that the educational materials for the family are filled out with the results of the
examination and are available at the bedside.
* Work with the NlCU staff, the pharmacy, or the OR board and AlC in the OR as needed to coordinate any needed treatment such as injection or laser.
* Update the epic database to provide notification as to the results of the examination and
the need for the next examination.
* Ensure that each baby who is examined and in need of follow up has a follow up appointment scheduled . Note that there is a database in epic that can assist with this for inpatients. For outpatients, work with the discharging team to ensure the outpatient visit is made prior to discharge.
At telemedicine satellites: Currently Park Ridge and Jackson:
Work with the respective NICU manager to set up the weekly imaging session
* Work with the pediatric AA to identify the attending ophthalmologist who will interpret the photographs each week.
Ensure that the photographs are received with appropriate historical information
(BW , GA , AGA) , and interpreted in a timely manner (within 48 hours of receipt), and that the results and follow-up recommendations are transmitted back to the NICU.
* Work with the respect NICU staff to ensure that babies receive a follow up
examination appointment upon discharge.
* Work with VEl administrative staff to ensure appropriate billing for services and physician credit occurs .
* Work with the MCJCHV neonatal staff to coordinate any transfers for eva lu ation or treatment, and back transf e rs afterevaluation and/or treatment.
* Work with the OR staff at MCHCHV as necessary to schedule babies at need for laser treatment so the treatment occurs in a timely m a nner.
At satellites having MD visit (currently Johnson City and Erlanger):
Work with the pediatric or retina AA to define attending coverage for each loc ation
Work with the respective NICU manager on Monday to identify the babies needing an exam ination that week and log these data into a database.
Upon return of the attending ophthalmolo g ist , log the results into the database and ensure the NICU is aware of the follow-up recommendations.
Monitor each baby's clinical course to determine anticipated date of discharge.
Upon discharge from the NICU, ensure that a follow-up appointment is made for each baby still at risk for developing ROP.
Work with the MCJCHV neonatal staff to coordinate any transfers for eva lu ation or treatment, and back transf e rs after evaluation and/or treatment.
Work with the OR staff at MCHCHV as necessary to schedule babies at need for la ser treatment so the treatment occurs in a timely manner
For all scheduled outpatient follow - up visits:
* Ensure the baby shows for the visit and the visit is completed.
* For initial no show visits, contact the attending neonatologist to inform of the no- show.
* For all no show visits, contact th e family in an urgent manner, discuss the importance of appropriate follow up , and educate the family regarding the disease.
* For all completed visits, maintain a database to ensure that all babies receive examinations until no longer at risk for ROP development.
* For all babies requiring treatment, work with the NICU staff, the pharmacy, or the OR board and AIC in the OR as needed to coordinate any needed treatment such as injection or laser.
For all babies requiring treatment for ROP:
* Work with the NICU staff , the pharmacy, or the OR board and AIC in the OR as needed to coordinate any needed treatment such as injection or laser.
* Maintain a database of the relevant clinical information.
* Follow the clinical course of the baby to ensure that allbabies who receive injections at any institution are scheduled for alaser procedure prior to discharge from the NICU .
* Ensure the baby receives appropriate follow-up after the procedure and following discharge
* Create list each week after the exams to plan for the next exam and send to the Case Manager.
* Weekly schedule notification to the Case Manger for the ROP exams
* After the ROP exam forward all information to the Case Manager for infants being discharged. Follow up appointment must be completed prior to discharging the infant.
Preferred Education, Skills, and Experiences:
Strong customer service experience is critical for this position
Telephone etiquette and excellent communication skills
Ability to get the job done and maintain a smooth clinic flow
Medical office / clinic experience highly desired
Internal candidates preferred
Familiar with eStar and EPIC
This position is Monday - Friday (Days)
Travel to other clinics may be required
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
* US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
* Truven Health Analytics: among the top 100 hospitals in the US
* Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
* The Leapfrog Group: grade "A" in Hospital Safety Score
* National Institutes of Health: among the top 10 grant awardees for medical research in the US
* American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
* Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
* Nashville Business Journal: Middle Tennessee's healthiest employer
* American Hospital Association: among the 100 "Most Wired" medical systems in the US
Internal Number: 1911442
About Vanderbilt Health
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.